.The Business of English - Episode 11: Can I help you? .
We look at how to make business calls. TAMMY: Wilson & Wilson, can I help you?LIN: Yes, this is Lin Chan from Acme Appliances. I'd like to speak to Mr Wilson if he's available please?TAMMY: Would that be Mr Wilson Senior or Mr Wilson Junior?LIN: Mr Wilson senior.TAMMY: I'll just see if he's available - hold the line please.It's a Lin Chan from Acme.I'm sorry, Mr Wilson's in a meeting at the moment. May I take a message?LIN: Yes, could you ask him to phone me please. My number's 23115654.TAMMY: I'm sorry, I didn't catch your name. LIN: Lin Chan, Acme Appliances.TAMMY: Let me check the number, 23115654.LIN: That's right.TAMMY: I'll pass that message on. Thankyou.LIN: Thanks. Bye.*************LIN: Acme Appliances, Lin Chan speaking.WILSON: This is Tom Wilson returning your call.LIN: Ah yes, Mr Wilson. Thanks for calling back. I wanted to set up a meeting with you to discuss your requirements for next year.WILSON: Yes certainly. How about Thursday about two-thirty.LIN: That would be fine.WILSON: Okay, I look forward to seeing you then.LIN: Thursday, 2.30. See you then.Goodbye.WILSON: Goodbye