Smart Hands Services
Having trouble finding reliable on-site technical help? Field Engineer has the perfect solution for you. We provide smart hands services to assist in deploying, installing, troubleshooting and testing. These services are not limited to just one place. Our reach is global with accessibility in 190 countries.You can easily find reliable and professional engineers to work for any business. They are trained and experienced telecom engineers ready to complete the task with the highest level of efficiency.With more than 45,000 engineers available for assistance, you can utilize our expertise from anywhere in the world. The services we offer include SLA-based services, site survey and readiness, break-fix services, CPE deployment, and support for desktop, printer and laptop.SLA-based services are based on a service level agreement, which is a contract between the vendor and customer. There are certain metrics to be considered according to your business’s needs. Site survey is performed by engineers before deployment, whereas site readiness is conducted to prepare the location for telecom survey.Break-fix services are IT support services for OEM failures. If something needs upgrading and repairing, it can be done in a short time.CPE are service provider equipment located on the client's premises. These services are mostly used by telecon companies and VARs.Desktop, laptop and printer support services include hardware fixes, technical aid and limited support.Learn more about field service in detail and how Field Engineer can be helpful.