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テーマ:英語のお勉強日記(8033)
カテゴリ:文書管理
In the old customer portal, the federated search did not include product documentation. During our customer research, we discovered that customers want to see documentation results that might solve their issues, not just knowledge base articles. The product documentation content is reindexed in Coveo whenever content is added to or deleted from the product documentation portal, so the search stays up-to-date. Content from the documentation portal is also displayed in the search on the ServiceNow site for Service and Support. Post go-live improvements |
SHARP AQUOS ブルーレイレコーダー 3チューナー 2TB HDD搭載 2B-C20CT1 |
(9)Integrating Portals to Improve Custo… 2021.10.10
(8)Integrating Portals to Improve Custo… 2021.10.09
(7)Integrating Portals to Improve Custo… 2021.10.08